Hilton Buenos Aires

Location, location. They were very full so still coped well. The beds are very comfortable. The room is sufficient and clean and if anything was required a quick call it was there within five minutes. Everyone was very responsive on the phone to guest relation. In the lounge, the staff were incredibly good and tried to please, what else so much they would always try to get something if you asked for it.

We were able to get early check-in. On check-in, we were offered a room on a higher floor at a cost 50% more than the price we booked, so we declined that. This resulted in taking a room on the 1st floor, which was noisy. (See what we didn't like...) We agreed that the early check-in was not a bad trade-off for hearing the noise from outside. The room was comfortable and very spacious.

The rooms are getting a little dated, but they are very spacious, and have amazingly comfortable beds. The rooms are also nice and quiet. The Executive level was generally pretty good with friendly staff and good food options. The lobby bar is nice and in an ambient setting, with attentive staff and good food and beverage options.

We stayed at the Hilton for 3 nights in a junior suite on the 9th floor. It is a lovely hotel perfectly situated for restaurants, close to the river and within walking distance to the centre. All the staff were friendly, helpful and well trained in customer service. We enjoyed breakfast in the executive lounge along with evening drinks and nibbles. Breakfast buffet choice limited but adequate with an option to order omelettes, or you could use main breakfast room. Our suite was large with a desk and seating area, separated from the bed area by a screen, there was a large bathroom and dressing room. The whole hotel was very clean.

After a long overnight flight, it was nice to be able to check in before noon. The check in was most efficient. I would highly recommend purchasing the executive option that allows access to the executive lounge where the evening appetizers were more than enough to count as an evening meal. Check out was more than efficient. A hotel pre-booked limousine transfer to the cruise port was excellent.